Frequently Asked Questions

If you bought the app through our website,  it's a one time payment and you won't get charged again. 

If you bought the app through iTunes or Google Play, follow the instructions below to cancel your subscription. 

For iOS: Click Here

For Android: Click Here

You can simply pick the days you want to workout, Tap on the "Setting" icon above "Workout Plan", and you can change your workout schedule.

If you skip a workout it will be automatically shifted to the next scheduled day. That means, If you don't mark a workout as complete, your future workouts will all be shifted to your next scheduled days.

You do not need to log in if you bought it from iTunes/Google Play. If the app does not recognize your purchase, you may need to use the Restore Purchase button on the paywall. Just make sure to use it on a device that has the same iTunes/Google account as you used to make the purchase.

Please check our website at www.getfitnessplans.com/refund.html to learn more about our refund policy and eligibility.

If you meet the eligibility requirements for a refund, you can submit a refund request at refund@taskoob.com. We will review your application and notify you (by email) whether your application is approved. If the application is approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment, within 14 days.

Please note that all the payments made through iTunes/Google Play are managed and controlled by Apple/Google and we have no control on your payments. You may need to contact Apple/Google Support for any issues with your payments.